Privacy Policy
Effective Date: July 30, 2024
Talent Frequency LLC ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website or use our products and services. This Privacy Policy explains how we collect, use, share, and retain your Personal Information, and the steps we take to safeguard it. By accessing our website or engaging with our services, you agree to the practices described below.
1. Information We Collect
We may collect both Personal Information (information that identifies or can be used to identify you personally) and non-personal information (data in a form that does not permit direct association with any specific individual). The types of Personal Information we collect may include:
Contact Information: Name, email address, phone number, mailing address, or other contact details.
Applicant or Recruit Information (if applicable): Information voluntarily provided by job candidates, such as résumé details, employment history, or other relevant professional information.
Technical Data: IP addresses, browser type, device information, and cookies or similar tracking technologies when you visit our website.
2. How We Collect Personal Information
Directly from You: When you fill out forms on our site, request information, or communicate with us via email or other channels.
Through Our Services: If you interact with our AI-driven solutions (for instance, voice calls or chatbots) in a recruitment or client context, we may collect details you provide during those interactions.
Automatically: As you navigate our website, we use cookies, log files, and analytics tools to gather technical information about your device and browsing actions.
3. Why We Collect Personal Information
We collect Personal Information for the following purposes:
Service Provision: To deliver and improve our AI-driven recruitment and voice solutions, respond to inquiries, and fulfill requests.
Client and Candidate Engagement: To facilitate communication between recruiters, candidates, and our AI voice agents for more efficient hiring or engagement processes.
Business Operations: For internal analytics, website optimization, quality assurance, and business planning.
Compliance and Legal Obligations: To comply with applicable laws, regulations, or legal processes and respond to lawful requests from public authorities.
4. How We Use Your Personal Information
We may use your Personal Information to:
Personalize your experience on our website or within our services.
Communicate with you about product updates, special offers, or other information relevant to your interests (with your consent where required by law).
Analyze site usage and enhance the performance, user experience, and security of our services.
Protect our rights or the rights of others (e.g., fraud prevention, compliance with legal or regulatory requirements).
5. How We Share Your Personal Information
We do not sell or rent your Personal Information. However, we may share your data under the following circumstances:
With Authorized Third Parties:
Service providers or business partners who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting providers, analytics tools, payment processors). These third parties are contractually obligated to maintain the confidentiality and security of your data.
Business Transfers:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring or successor entity.
Compliance with Law and Protection of Rights:
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
To protect our rights or property, or the safety of our customers, employees, or others.
6. Retention of Personal Information
We retain Personal Information only for as long as is necessary for the purposes described in this Privacy Policy, or as required by law. The duration of data retention may vary depending on the nature of the information and the context in which it was collected. Once the data is no longer needed, we will securely dispose of it in accordance with our internal policies and applicable regulations.
7. How We Protect Your Information
Talent Frequency takes the security of your Personal Information seriously. We implement industry-standard administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your data. Measures may include:
Encryption of sensitive data in transit (e.g., TLS).
Role-based access controls to restrict data to authorized personnel.
Regular risk assessments, security testing, and system monitoring.
Despite our efforts, no method of data transmission or storage is 100% secure. We encourage you to take precautions to protect your Personal Information when using the internet.
8. Your Rights and Choices
Depending on your location and applicable data protection laws, you may have certain rights regarding your Personal Information. These may include:
Access and Correction: The right to request access to or update the Personal Information we hold about you.
Deletion (Right to be Forgotten): The right to request the deletion of your Personal Information under certain circumstances.
Opt-Outs: The right to unsubscribe from marketing communications or certain data-processing activities.
Objections or Restrictions: The right to object to or request the restriction of our use of your data in certain cases.
To exercise these rights or inquire about your Personal Information, please contact us using the details provided in the “Contact Us” section.
9. International Data Transfers
If you access our services from outside the country in which our servers are located, your data may be transferred across international borders. We take steps to ensure all transfers comply with applicable data protection laws, such as using contractual safeguards or other legal mechanisms.
10. Children’s Privacy
Our website and services are not directed at children under the age of 13 (or other age as defined by local law). We do not knowingly collect Personal Information from children. If you believe that we have inadvertently collected information from a child, please contact us and we will take steps to delete that data.
11. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we do, we will post the updated version with a new effective date. We encourage you to review this Policy periodically to stay informed of how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights:
